CV

PROFESSIONAL EXPERIENCE

Senior Policy Analyst

Brookfield Institute for Innovation + Entrepreneurship

August 2017 - Present

Toronto Urban Fellow (rotational placements)

September 2016 - August 2017

  • Shelters, Support, and Housing Administration: Research lead embedded in the Access to Housing team conducting data analysis, user-centered design research, and policy analysis to improve the subsidized housing waitlist.

  • Employment and Social Services: Conducted qualitative and quantitative analysis of TESS's employment and social support programs for Ontario Works recipients. Facilitated consultations with front-line staff, clients, and service providers.

  • Real Estate Services: Supported public consultations and contracting for the design and re-development of city-owned heritage buildings.

Policy Analyst

Privy Council Office, Government of Canada

Sept 2013 - August 2016


Impact and Innovation Unit

  • Designed and executed experiments that applied behavioural science to improve access to/uptake in programs and services.

  • Communications advisor to government departments seeking to use digital platforms and social media for public consultations and engagement.

  • Developed curriculum and facilitated workshops at all levels of government, from junior analysts to senior executives in public sector innovation and new tools for policymaking and service design.

  • Co-organizer for Behavioural Economics for the Public Sector, a 400-person, two-day conference bringing together Canadian public sector practitioners from all levels of government, alongside academics and international experts.

  • Co-founder and secretariat for the interdepartmental Behavioural Economics Community of Practice.

Secretariat for the Deputy Minister Committee on Policy Innovation

  • Monitored, assessed, and reported on a suite of departmental and interdepartmental pilot projects using social media and digital technology in policymaking and program design.

  • Supported the planning and execution of Committee meetings, including drafting discussion papers, developing agendas, and meeting coordination.

Policy Analyst

Strategic and Service Policy Branch, Employment and Social Development Canada

May 2012 – October 2014

  • Advisor to the Senior Associate Deputy Minister in her work on the Deputy Ministers’ Committee on Policy Innovation.

  • Secretariat for a Directors’ General Working Group on Big Data.

  • Conducted policy analysis and research in medium term socio-economic trends and issues.

Program Coordinator: Computer Literacy Programs and Community Events

Atwater Library and Computer Centre

December 2008 – August 2011

  • Program coordinator and curriculum development for the library’s computer literacy and social inclusion programming targeting seniors, newcomers, and job-seekers.

  • Member of the Atwater Library Digital Literacy Project Advisory Committee, which ran digital literacy programming for at-risk youth and young parents in collaboration with community organizations.

ACADEMIC

Research Assistant

University of Ottawa Faculty of Social Sciences, Fall 2012 - Winter 2013

     Professor Michael Williams: Intellectual history, tracing the development of American IR theory, realism, and pragmatism.

     Professor Nomi Lazar: “How Time Frames: Temporal Rhetoric in the Politics of Legitimation”, Yale Press.

 

McGill Institute of Health and Social Policy, Winter 2010

 

Instructor

Teaching Assistant, ECH2310 Issues in Conflict and Human Rights, University of Ottawa, Fall 2012

Academic Writing Help Centre, University of Ottawa, Fall/Winter 2011-2012
Teaching Assistant, WRIT 102 Introduction to Professional Nonfiction, University of Victoria, Winter 2007-2008

 

EDUCATION + TRAINING

MA in Public and International Affairs, University of Ottawa, 2014

BFA in Creative Writing, University of Victoria, 2008

 

Artscape Gibraltar Point Residency - 2018

Winter Tangerine Summer Workshop - 2018

Data Insights with Python, Ladies Learning Code - 2018

Deep Revision, Fine Arts Work Center in Provincetown, Elizabeth Bradfield - 2018
Banff Centre Emerging Writers Residency, Elizabeth Philips - 2017
SiG Social Impact R+D Practice Gathering - 2017
Intro to Counselling Skills for Frontline Workers, Toronto Hostels Training Centre - 2017
Montreal International Language Centre, Francais Niveau 8 - 2016
Immersion in Public Design hosted by 27e Region, Design for Europe, and Mindlab - 2015
Introduction to Infographics and Data Visualization by Amanda Shendruk - 2015
BE 101x - Behavioural Economics in Action by Prof Dilip Soman (University of Toronto) - 2014